FAQ's


 1. What size should I order?

  • Check our detailed sizing chart to find your best fit. If you're between sizes, we recommend sizing up for comfort.

    Size Guide

    XXS XS S M L XL XXL XXXL
    AUS/NZ 6 8 10 12 14 16 18 20
    BUST 82 84.5 87 92 97 102 107 112
    WAIST 62 64.5 67 72 77 82 87 92
    HIP 92 94.5 97 102 107 112 117 122
    UNDERBUST 69 71.5 74 79 84 89 94 99
    A CUP BUST 79.5 82 84.5 89.5 94.5
    D-CUP BUST 84.5 87 89.5 94.5 99.5 104.5 109.5 114.5
    DD-CUP BUST 89.5 92 97 102 107 112 117
    E-CUP BUST 92 94.5 99.5 104.5 109.5 114.5 119.5
    F-CUP BUST 94.5 97 102 107 112 117 122
    G-CUP BUST 97 99.5 104.5 109.5 114.5 119.5 124.5

2. What happens if I've ordered the wrong size?

If you've ordered the wrong size, it's best to send us an email ASAP—our shipping is handled in-house, allowing us more flexibility when it comes to dispatching items. We'll do our best to amend your order and send you the correct size.

3. How should I care for my swimwear?

  • Rinse your swimwear in cold water after use and hand wash with a mild detergent. Avoid bleach and do not iron. Lay flat to dry away from direct sunlight.

4. Do your bikinis come with hygiene stickers?

  • Yes, all our bikinis come with a hygiene sticker. Please try your bikini on over your underwear for sanitary reasons and keep the hygiene sticker intact. Returns or exchanges will only be accepted if the hygiene sticker is in place and the item is in its original condition.

5. Can I return or exchange my bikini if it doesn't fit?

  • Absolutely! You can return or exchange any bikini that doesn't fit, provided it has not been worn, washed, or altered, and the hygiene sticker and tags are still attached. Please see our returns policy for more details.

6. How long will it take to receive my order?

  • Delivery times depend on your location and selected shipping method. Typically, orders are processed within 1-3 business days, and shipping can take 3-5 business days domestically. International shipping times vary.

    • Metropolitan Areas (excluding Adelaide and Perth): Please allow 1-3 business days for delivery.
    • Adelaide and Perth: Delivery can take between 1-5 business days.
    • Regional Areas: Delivery may take up to 14 days.

    All orders within Australia are shipped with Standard Shipping through Australia Post when dispatched from our warehouse. 

7. Where are you based? 

  • We are local South Brisbane. All orders are shipped from this location. 

8. Do you ship internationally?

  • Yes, we offer international shipping. Please note that international orders are subject to additional shipping fees and longer delivery times.

9. Are your products drop-shipped? 

  • No. All our products are designed in house & all prints are sourced locally with the required approval from the artist.


10. What materials are your swimwear made from?

  • Our swimwear is made from high-quality, sustainable materials designed to be durable, stretchy, and comfortable. Specific material details can be found on the product pages
  • Our boardshorts are made from Polyester & Spandex which gives it that flexibility & softness. 

10. I still need help, who can I contact? 

  • If we haven't answered your question, our team are always happy to assist by emailing Info@waiswim.com.au